Privacy Policy

Last updated: August 4, 2026

This Privacy Policy describes how Premier Copper Products (“Premier Copper Products,” “we,” “us” or “our”) collects, uses and discloses personal information when you visit premiercopperproducts.com, use our online services, make a purchase through our website, Shopify or the Shop app, or otherwise communicate with us. Collectively, these activities are referred to as the “Services.”

For purposes of this Privacy Policy, “you” and “your” mean any customer, website visitor or other individual whose personal information we collect in connection with the Services.

Please read this Privacy Policy carefully. By using the Services, you acknowledge the practices described in this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, technologies, Services or legal obligations.

When we update this Privacy Policy, we will post the revised version on our website, update the “Last updated” date and take any additional steps required by applicable law.

Personal Information We Collect

The personal information we collect depends on how you interact with us and may include the following categories.

Information You Provide Directly

We may collect information you provide to us, including:

• Name, billing address and shipping address

• Email address and telephone number

• Account username, password and preferences

• Order details, purchase history and product selections

• Payment and transaction information

• Products viewed, saved, added to a cart or added to a wish list

• Customer-service requests, return requests and warranty claims

• Photographs, measurements, drawings and installation information submitted in connection with an order or claim

• Reviews, feedback or other information you choose to submit

• Marketing preferences and communications with us

Payment-card information is generally processed by Shopify or our payment processors. Premier Copper Products may receive transaction confirmation and related payment information but does not necessarily receive or store complete payment-card numbers.

Information Collected Automatically

When you access or use the Services, we and our service providers may automatically collect information about your interaction with the Services using cookies, pixels, tags, web beacons, software development kits and similar technologies.

This information may include:

• Device and browser type

• IP address and approximate location

• Network connection and operating system

• Pages and products viewed

• Referring website

• Search, browsing and shopping activity

• Items added to or removed from a shopping cart

• Date, time and duration of visits

• Interactions with advertisements and marketing emails

• Checkout and purchase activity

• Information used to detect fraud, misuse or security threats

Information Obtained from Other Sources

We may receive personal information from third parties, including:

• Shopify, Shop and other ecommerce providers

• Payment processors

• Shipping, freight and fulfillment partners

• Advertising and marketing partners

• Analytics providers

• Social-media platforms

• Customer-support and technology providers

• Dealers, designers, builders or other business partners involved in an order

• Publicly available sources, including professional information made available through services such as LinkedIn

Information received from third parties will be handled in accordance with this Privacy Policy and any restrictions imposed by the source.

How We Use Personal Information

We may use personal information to:

• Operate, maintain and improve the Services

• Process payments and fulfill orders

• Arrange shipping, freight delivery and order pickup

• Create and manage customer accounts

• Provide order confirmations, updates and customer support

• Process returns, refunds, freight claims and warranty requests

• Communicate about products, services, promotions and events

• Personalize website content and product recommendations

• Analyze traffic, customer activity and website performance

• Measure the effectiveness of advertisements and marketing campaigns

• Deliver targeted or personalized advertising

• Detect, investigate and prevent fraud, misuse and security incidents

• Maintain business, tax, warranty and transaction records

• Protect our rights, property, customers and employees

• Comply with legal, regulatory and contractual obligations

• Carry out another purpose disclosed to you when the information is collected

Where applicable law requires a legal basis for processing, we process personal information as necessary to perform a contract with you, comply with legal obligations, pursue legitimate business interests or based on your consent.

Cookies and Tracking Technologies

We and our service providers use cookies, pixels and similar technologies to:

• Operate essential website and checkout functions

• Remember preferences and account settings

• Maintain shopping-cart activity

• Understand website traffic and customer behavior

• Measure marketing and advertising performance

• Personalize content and advertisements

• Detect fraud and protect the security of the Services

We may use services including:

• Shopify and Shopify Analytics

• Google Analytics and Google Ads

• Meta Pixel and related Facebook or Instagram advertising tools

• LinkedIn Insight Tag

• Other analytics, advertising and retargeting providers

You can manage certain cookies through our cookie-preference tool, where available, or through your browser settings. Blocking or deleting cookies may affect website functionality and limit certain features.

You can also manage advertising preferences through the applicable platforms:

• Google Ads Settings

• Meta Ad Preferences

• LinkedIn Advertising Preferences

For more information about Shopify’s use of cookies, please review the Shopify Cookie Policy.

How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy:

• Shopify, Shop and ecommerce service providers

• Payment processors and financial institutions

• Shipping companies, freight carriers and fulfillment providers

• Information-technology, hosting and security providers

• Customer-support and communication providers

• Analytics, advertising and marketing partners

• Professional advisers, including accountants, insurers and attorneys

• Affiliates and companies under common ownership or control

• Dealers, designers, contractors or other parties involved in fulfilling a customer-authorized transaction

• Government agencies, regulators, courts or law-enforcement authorities when legally required

• A purchaser, successor or other party involved in a merger, acquisition, financing, restructuring, bankruptcy or sale of some or all of our business or assets

We may also disclose information at your direction, with your consent or when reasonably necessary to protect the rights, safety and property of Premier Copper Products, our customers or others.

Sale, Sharing and Targeted Advertising

Premier Copper Products does not sell personal information for money.

However, our use of advertising cookies, pixels, analytics services and certain Shopify features may be considered a “sale,” “sharing” of personal information or processing for targeted advertising under some state privacy laws.

The categories of personal information that may be disclosed for these purposes include:

• Online identifiers, such as IP addresses, cookie identifiers and device identifiers

• Internet or electronic activity, such as browsing, search and shopping activity

• Approximate location derived from an IP address

• Commercial information, such as products viewed or purchased

• Contact information used for advertising measurement or audience matching, where permitted

These categories may be disclosed to advertising networks, analytics providers, social-media platforms and ecommerce technology providers.

Where required by applicable law, you may opt out by selecting the “Do Not Sell or Share My Personal Information” or privacy-choices link in our website footer, adjusting your cookie preferences, enabling a legally recognized opt-out preference signal such as Global Privacy Control, or contacting us using the information below.

We honor Global Privacy Control signals where required by applicable law.

We do not knowingly sell or share the personal information of individuals under 16 years of age.

Shopify and Shop

Our online store is hosted by Shopify. Shopify collects and processes personal information to provide ecommerce, checkout, payment, fraud-prevention, personalization and related services.

If you use Shop, Shop Pay or another Shopify service, Shopify may process your information under its own privacy terms. Depending on the Shopify services and settings enabled for our store, Shopify’s use of information may include analytics, personalization, advertising measurement or enhanced services.

You can learn more about Shopify’s privacy practices and available privacy controls through Shopify’s Privacy Policy and Privacy Portal.

Marketing Communications

If you receive promotional emails from us, you may unsubscribe at any time by using the unsubscribe link included in the message.

Even if you opt out of promotional communications, we may continue sending nonpromotional messages concerning orders, deliveries, accounts, returns, warranty claims or other transactions.

Opting out of marketing communications does not automatically opt you out of cookie-based targeted advertising. Those preferences must be managed separately through our cookie or privacy controls.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the Services

• Complete transactions

• Maintain warranty and product records

• Comply with tax, accounting and legal obligations

• Resolve disputes

• Prevent fraud and enforce our agreements

Retention periods vary depending on the type of information, the purpose for which it was collected, applicable legal requirements and legitimate business needs.

When personal information is no longer reasonably required, we may delete, anonymize or securely dispose of it.

Data Security

We use reasonable administrative, technical and physical safeguards designed to protect personal information.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You are responsible for protecting your account credentials and should notify us if you believe your account or personal information has been compromised.

Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have the right to:

• Request access to personal information we maintain about you

• Request information about the categories and specific pieces of personal information we have collected

• Request correction of inaccurate personal information

• Request deletion of personal information

• Request a portable copy of certain personal information

• Opt out of the sale or sharing of personal information

• Opt out of targeted advertising

• Limit certain uses or disclosures of sensitive personal information, where applicable

• Withdraw consent where processing is based on consent

• Appeal our decision concerning a privacy request

• Receive equal service and pricing without unlawful discrimination for exercising a privacy right

To submit a request, contact us using the information in the “Contact Us” section or use the privacy-request tools available through our website.

We may need to verify your identity before completing a request. Verification may require information sufficient to match you with our records. We will use information submitted for verification only to evaluate and respond to the request.

Where permitted, you may use an authorized agent to submit a request. We may require proof of the agent’s authority and may ask you to verify your identity directly.

We will respond within the time required by applicable law. Some information may be exempt from a request, including information we must retain to complete a transaction, provide warranty service, detect fraud, comply with legal obligations or establish or defend legal claims.

International Users

Premier Copper Products is based in the United States. If you access the Services from outside the United States, your information may be transferred to, stored in and processed in the United States or other countries where we or our service providers operate.

Those countries may have data-protection laws that differ from the laws of your country. Where required, we use appropriate safeguards for international transfers of personal information.

Children’s Privacy

The Services are not directed to children, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can review and, where appropriate, delete the information.

Third-Party Websites

The Services may include links to websites or services operated by third parties. We are not responsible for the privacy, security or content of third-party services.

We encourage you to review the privacy policies of any third-party website or service you visit.

Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, contact us at:

Premier Copper Products
425 E. Pinnacle Peak Road, Suite 170
Phoenix, Arizona 85024
United States

Email: info@premiercopperproducts.com
Phone: (877) 251-4486